Kitchen Warehouse Malaga

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4.4

( 8 reviews )

Department Stores, Shopping Centers

Closed 09:00 AM - 05:30 PM See Hours

Unit 5/655 Marshall Rd, Malaga WA 6090, Australia

+61 8924-971-78

Introducing Kitchen Warehouse Malaga, a reputable countertop store located at Unit 5/655 Marshall Rd, Malaga, Western Australia. With their exceptional service and extensive knowledge, Kitchen Warehouse Malaga is a go-to destination for all your kitchen needs. Open from 9 AM to 5:30 PM on weekdays, and with extended hours on Thursday, this store offers a wide range of products to cater to every customer's requirements. The dedicated and professional staff at Kitchen Warehouse Malaga, led by the Assistant Store Manager, Hayley, ensures that customers receive top-notch assistance and guidance throughout their shopping experience. Whether you are seeking advice on product selection or recommendations for aftercare, the team at Kitchen Warehouse Malaga is committed to providing excellent customer service. Visit this store for a pleasant and rewarding shopping experience.

Amenities and More

Delivery
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Jennifer h

March 22, 2024

Really appreciated the customer service when trying to find a vacuum seal for food, the staff members was helpful and knowledgeable- very happy with our purchase

Phoebe yang

March 22, 2024

I was served by Hayley (Assistant Store Manager) today at the Malaga store. Fantastic example of what kind of service you would expect from a reputable brand of retail. Hayley was a complete professional through a bit of a complicated sale as I had to return after purchase. However she did such a good job so thanks Hayley. Hopefully your Store Manager gets to read this and get the recognition for your efforts. Kind regards, Antony

Robert griesinger

March 22, 2024

Very average customer service when I was at this store last. I was waiting at the counter for a few minutes while the staff were out back chatting amongst themselves. Eventually a staff member who was on the floor stocking the shelves noticed me and came to serve me. Lets hope that if I ever return to this store that the customer service is a lot better.

Bethany bowman

March 22, 2024

BEWARE ONLINE SHOP! Note this is a review for the Kitchen Warehouse "customer service" team online, but I can't find anywhere else to submit it. My husband and I ordered some knives online using a discount code only for an error message to come up during payment. We discovered then we had been charged twice. Multiple emails, phone calls and web chats later - all of which we've had to instigate - and this is still not resolved, nearly 3 weeks later. Many promises from KW "customer service" staff for them to get in touch with us but 0 contact. Absolutely appalling lack of follow up, rude customer service fobbing us off and basically saying there's nothing they can do for a non existent order (except, apparently, take our money). Absolute fraud and terrible customer service, we will NEVER shop here again.

Garden of petals

March 22, 2024

A great place to shop for all your kitchen needs. I came here today to do Xmas shopping and didn’t exactly expect to spend this much but I took my wife with me which could have been a mistake 😂 This shop is pretty cool and the service is absolutely amazing when it comes to knowledge and friendly customer service. Cheers ladies 😎 …

Joe distefano

March 22, 2024

Staff were helpful and directed me to the relevant location for my needs. I failed to ask the team if their was any discount offered, although the EOFY sale is still active.

Gigi_x

March 22, 2024

I was very disappointed with the service I received today at your Malaga branch. Two of your checkout staff asked me to sign up for membership which I was happy to do and during the sign up process they said some very discriminating things that I know they would never ask anyone else and they broke into laughter to my embarrassment in front of the other customers in line. I felt so alienated and racially discriminated against when they asked for my origin, passport and other non relevant information. Under normal circumstances, this process requires name, email and phone number.

Sparky dasrath

March 22, 2024

I have experienced outstanding service by 2 staff members on 22.05.2022 around 4.30pm. Both ladies were sincerely friendly, had excellent product knowledge and gave me very useful advice to satisfy my needs. Excellent servive.